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The services of TCC depend upon the involvement of you (the participant) and/or your caregivers. Along with the rights you have when you enroll in TCC, you also have some responsibilities which include the following:
- To become familiar with the information in the participant handbook and the rules you must follow when enrolled in TCC.
- To be involved in planning your care.
- To talk with your doctor and/or team if you have any questions, and to give your team information they need to care for you.
- To follow treatment plan instructions and care that are agreed upon by you, your doctor and/or your team.
- To act in a way that supports the care given to other patients and helps the smooth running of the PACE center, doctors office and other locations where you receive services.
- To take care of any durable medical equipment, such as dentures, eyeglasses, and hearing aids, provided to you by TCC.
- To pay any monthly costs on time.
- To let TCC know as soon as possible when you have questions, suggestions, or problems with your care or payment.
- To use TCC contracted hospitals and services, except for emergency care and out-of-network urgently needed services.
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